Getting Started

Follow six simple steps in order to get your ZimVie customized CAD/CAM solutions

Begin your journey to order ZimVie customized solution

All ZimVie orders are conveniently placed through an "Order over the Web" (OOTW) workflow:

No need to install or upgrade software

Access your case data at any time after you have submitted your case


No investment costs are necessary for submitting a case

Now, how can you get started?

Login & Registration

Login if you already have an account or register as an existing or as a new ZimVie Customer

 Log in with your existing email and password if you have previously used ZimVie Milling Services

  • Enter the email and password you previously created while registering to the portal









Can't remember your password? No problem!
You can always click on "Reset password" and you will receive an e-mail with credentials in order to create a new password.

 Register as an existing customer

  • Create a new portal account by adding your ZimVie Customer Number
  • You will need to accept our Terms & Conditions of Sales, which you can read by clicking on them
  • After clicking on Sign Up you will receive an email to your companies email address, which contains a link
  • Opening this link will bring you to a new form where you can provide your credentials for your account









Where can you find your ZimVie Customer number?

On any invoice you have received from ZimVie, on the upper right corner.

 Register as a new customer:     If you are not a ZimVie Customer (i.e. you have not used any of our services or purchased any of our products) and you do not have a Customer Number, then we will need to add your information into our internal database before you can log in and create your first project with us! 

  • To become a ZimVie customer you have to provide your information: Name, Email, create a password, and company information (i.e. Company name, company e-mail, phone, identification number, and address)
  • You will also need to accept our Data Privacy agreement, which you can read by clicking on them









This process can take some days, but as soon as the onboarding into our database is ready you will receive an email and you can immediately begin using our services!

Account

Setup your account

 By clicking on “My Account” you will be redirected to your account page, where you will be able to update various settings, including the shipping address.









Track your orders

Click on the “New Order” button to get to your order page

  You can directly see all your orders









 You can place a new order from here

  • In the case sidebar, which pops up, you will be able to add any important information about the project as well as any pertinent notes that you think might be of use for the milling center.







It´s on the way!

Once ready, your products will be shipped to your previously chosen address.


Helpdesk

If you require assistance through any step of the process, contact our Digital Technology Support team in your preferred languages