Terms of Use

if You visit the website https://production.zimvie.eu/ You accept these terms and conditions and any other term which is incorporated herein by reference; if You do not agree, please do not use the Site or any Products or Services therein available. We recommend that You read the Terms carefully. We can update the Terms at any time, without notice.

Privacy and security

We respect Your privacy, consider our relationship important and are committed to protecting Your privacy. We are aware of the importance of privacy for our customers and for visitors to the Site. Our use of personal data is governed by our privacy policy https://www.zimvie.eu/en/privacy-notice.html and by accessing and using the Site, You agree to be bound by this policy.

You acknowledge and agree that, by entering Your personal identification information in the Site, despite having protective measures to prevent unauthorized access or interception of the same, there is no absolute guarantee of security.

In the unlikely event of an unauthorized interception or access despite our efforts, We decline any responsibility for such interception or unauthorized access, or for any direct, indirect, special, incidental or consequential damage (including loss of profits) suffered by a customer or user. Even if We have been previously advised of the possibility of such damages, We do not guarantee, explicitly or implicitly, that the information provided by any customer shall be free from interception or unauthorized access, and do not provide any implied warranties of merchantability and fitness for a particular purpose. Each customer is responsible for maintaining the confidentiality of their password.

1. Definitions

The definitions below constitute an integral part of these Terms.

"Account" means the account as a registered customer, required to purchase the Products or the other Services available in the Site;

"Products” means customized restorations created from the designs submitted by the customers through the milling portal

“Services” means the production and shipping of customized restorations

"Site" means the website https://production.zimvie.eu/

"Terms" means these terms and conditions, including any other terms incorporated herein by reference;

"You" means any professional individual (e.g.: dental technician, dentist, etc.) or company who is using the Site and/or is purchasing Products or Services from ZimVie Companies for professional purposes;

"ZimVie Companies" or "We" (and any declension of such term), means ZimVie group companies responsible for the selling of the Products and Services offered in the Site, including Biomet 3i IBerica, SLU the owner of theSite.

2. General conditions of use of the Site

• Use of the Site: In addition to allowing You to purchase the Products or Services and manage Your Account, the Site is made available for information purposes. By accessing the Site, You agree that You will not use the Site for any purpose that is unlawful or prohibited by these Terms or by the law. You may not use the Site in any way that could damage, disable, overload or compromise any server or network of the ZimVie Companies. You shall not gain or try to gain unauthorized access to any area in the Site which is protected by password, or any other computer systems or networks connected to any server of the ZimVie Companies through hacking or any other means.

• Purpose of the Site: All information provided by the ZimVie Companies in the Site is made available to ensure easy and immediate access for the convenience of interested persons. The ZimVie Companies aim to include accurate and up-to-date information, however they do not provide formal assurances or guarantees, explicit or implicit, regarding the accuracy or completeness of the information provided in the Site and decline any responsibility for the incorrect use of the Site and of any site connected to it. The information and materials provided in the Site are intended to be general and does not constitute a diagnostic/therapeutic indication for specific patient treatments. The ZimVie Companies may update the Site at any time without prior notice.

• Our liability: Neither the ZimVie Companies nor any other party involved in the creation, production or disclosure of the Site or any website connected to it will be held liable in any way for any direct, incidental, consequential or indirect damage, deriving from the access, the use or the impossibility to use the Site or any site connected to it, or from any error or omission in its contents. The Site availability and depends on third party service providers. In no event will ZimVie Companies or any of its or their respective licensors or service providers, be liable to you for any use, interruption, delay, inability to use of the Site including any problems caused by our service provider including but not limited to data centre operator, internet service provider and power supplier. We will use sole discretion to determine the extent by which any effort, assistance and/or support resources are utilized to recover the Site services.

• Forward-looking information: The Site may contain forward-looking information. Such information is subject to a variety of significant uncertainties, including scientific, commercial, economic and financial factors, and therefore actual results may materially differ from those assumed.

• Product information: Products shown or described in the Site may not be available or not be regulatory cleared, released or licensed for sale in all markets. Please contact Us for information on the range of existing Products and their availability. The images of the Products in the Site are not necessarily to scale. All Products are destined to be purchased and used only by dentists or dental technicians qualified for the profession as well as by sector distributors.

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• Dental licensing: The ZimVie Companies are not a licensing or governing body for dental professionals; please refer to the appropriate governmental dental licensing authority for license or status verification.

• General assistance: General assistance is provided from Monday to Friday from 9 a.m. to 1 p.m. CET time and from 2 p.m. to 6 p.m. CET time (except local holidays). You can check here the contact details for the customer assistance for Sales or Support applicable to your Country. Access the dedicated help desk area at https://production.zimvie.eu/helpdesk (and receive assistance for any information relating to order management, billing, commercial and technical information.

• Your Account: To purchase Products or Services or to access certain features of the Site, You will be required to create an Account by registering Your name, providing certain information, creating a password and accepting the relevant terms. You agree to provide complete, current and accurate information and to keep such information up to date. Such information will be treated as described in our privacy police https://www.zimvie.eu/en/privacy-notice.html . It is Your responsibility to protect the confidentiality of Your username and password, used to access Your Account. You agree not to disclose Your username or password to third parties. You agree to be solely and fully responsible for any activity or action taken through Your Account, whether You have authorized or not authorized such activities or actions. You will immediately inform Us of any abusive use of Your Account.

• Electronic Communications: When You visit the Site, contact Us through our Help Desk area or send e-mails to a Zimmer Biomet Company, You are communicating to Us electronically. You agree to receive communications electronically from the Zimmer Biomet Companies. Without prejudice to applicable mandatory law provisions, You agree to the following condition: all agreements, notices, disclosures and other communications sent to You electronically by the ZimVie Companies meet any legal requirement under which written form is required. You understand that You, and not the ZimVie Companies, are responsible for all electronic communications and contents sent by You.

Links to other Websites

Although this website may be linked to other websites, we do not imply, directly or indirectly, any approval, association, sponsorship, endorsement or affiliation with any linked website unless expressly stated otherwise.

You should carefully review the legal statements and other terms of use of any website that you can access via a link from this website. Links to other off-site pages or other websites are made at your own risk.

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